Last updated October 30, 2026

Accessibility

This site should work for everyone who needs help with a heating or cooling problem, whether they read it on a phone, with a screen reader, by keyboard or at high zoom.

The standard used

Pages are built and checked against the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.

What has been done

One main heading per page, with headings in a logical order.
A "Skip to content" link at the top of every page.
Every link and call button works with a keyboard and shows a visible focus outline.
Text and buttons meet AA contrast. The navy text on the marigold call buttons has a contrast ratio of 9.2 to 1.
Illustrations carry short text descriptions; decorative images are hidden from screen readers.
Questions and answers are plain text, not hidden behind expanding panels.
Layouts reflow on small screens and when text is enlarged, and animation is switched off for people who prefer reduced motion.

Known gaps

Call tracking and analytics come from outside providers whose code this site does not control. Some external sites linked from here, such as government licence look-ups, may not meet the same standard.

Prefer to talk?

You never need the website to get help. Call (337) 429-1077 and you will be connected with a contractor for your area. If something on a page was hard to use, email contact@aclakecharles.com with the page address, what you were trying to do and the device or assistive technology you were using. Replies go out within three business days.