About this site
How this works
This site does not employ technicians. When you call, you are connected with an independent local heating and cooling contractor that serves your area. That company inspects the system, gives you its price and does the work if you hire it.
What it is
A referral line with guides
Lake Charles AC Repair is a referral service for homeowners with air conditioning, heat pump, humidity and ductwork problems in Lake Charles, Sulphur and Westlake. The pages explain what typically goes wrong, what to check first and what jobs typically cost, so you can talk to a contractor with some idea of what to expect.
A call to the number on this site is routed to an independent heating and cooling company that covers your address. It is a separate business. It inspects the system, sets its own price and, if you hire it, does the work and stands behind it.
The process
What happens after you dial
This site is a referral line. Here is what happens when you call.
You call
Say where you live and what the system is doing. The call is routed to an independent contractor that serves your area.
They ask questions
The contractor asks about the equipment and the problem, and arranges a visit with you directly.
Diagnosis and price
At the house, the technician inspects the system and gives you their price before work starts.
You decide
Go ahead, get another opinion or say no. There's no obligation to hire them.
Money
How this site is paid
The contractor, or a referral network it belongs to, may pay this site for the call. Hiring is always your choice, including saying no to the company you are connected with.
The details are in the referral disclosure.
Hiring
Six questions to put to any contractor
Whoever you end up hiring, these are reasonable things to ask.
- Ask for the company's Louisiana contractor licence or registration and look it up at lslbc.louisiana.gov.
- Ask for proof of general liability insurance, and workers' compensation if they have employees.
- Ask whether the technician holds EPA Section 608 certification for refrigerant work.
- Get the price and the scope of work in writing before anything starts.
- On an older system, ask for both a repair price and a replacement price.
- For a new system, find out if the parish or city needs a permit and which side applies for it.
Phone line
Get the system looked at
Lake Charles, Sulphur and Westlake homeowners can use this number to reach an independent heating and cooling company. Mention the age of the system and anything you noticed before it stopped; it helps the technician.